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Job Type: Full time

Roles and Responsibilities

Clinical

1. Assess mental health issues in the community, help meet psychosocial needs of clients and their caregivers affected by mental health conditions.
2. Promote early recognition of signs and symptoms and facilitate early treatment for people at-risk.
3. Facilitate navigation of Community and Mental Health Services and to link people affected by mental health issues and their family members to relevant services.
4. Provide appropriate counselling interventions to people affected by mental health issues and their family members.

Programme

Education and Community Outreach

1. Assist in organising, coordinating and setting up public education and community outreach events.
2. Coordinate or provide mental health screening and attend to enquiries at events and intervene if necessary
3. Facilitate small group sessions for psychoeducation or psychosocial learning

Care Coordination 

1. Provide Care Coordination (assessment, emotional support and counselling, psycho-education, referral, follow-up and organise case conference, etc.)

Referral Sources and Community Partners

1. Network and engage partnership with community agencies
2. Manage relations with referral sources and community partners
3. Plan, obtain, collate and analyse feedback from community partners

 

Administration

 Public Education and Community Outreach

1. Plan, obtain, collate, analyse and respond to enquiries and mental health screening forms, and intervene if necessary

Care Coordination Service 

1. Maintain case files and ensure all records, contacts with client, care plan and outcome of clients are properly maintained.
2. Submit statistics regularly
3. Plan, obtain, collate and analyse feedback from clients/family members

Management and supervision related

1. Attend all relevant department and agency meetings
2. Attend regular staff training and development meetings

Provide Social Report for Non-Straightforward Cases for Medifund application

Any other tasks assigned by supervisor

Requirements

1. Bachelor degree in Psychology, Counselling or Social Work;
2. 2 to 3 years of relevant experience;
3. Strong relational skills, high adaptability, independent, able to build rapport quickly with distressed people, able to work in physically demanding conditions, good networking skills.

Job Type: Full time

Responsibilities:

Patient Care Management

• Greet and receive patients or visitors who present at reception counter
• Perform patient registration for both inpatient and outpatient by obtaining patient’s addresses, contact details, insurance, information and medical histories
• Update and verifying patient information at each visit and maintain confidentiality
• Answer phone call and enquires courteously and promptly
• Assist and direct patient and visitor to examination rooms
• Scheduling patient appointments and making reminder calls and SMSes
• Informing patients on delays and waiting time
• Provide financial counselling to patient and patient’s family
• Collect payment for services rendered
• Closure of daily accounts and cash deposit
• Maintain cleanliness and tidiness of counter and patient’s waiting areas
• To adhere to strict infection control measures and exercise standard precaution and good hand hygiene
• To advise both inpatients and outpatients on the necessary procedure preparation
• To assist in maintaining the general cleanliness and upkeep of the assigned work area within the imaging facility
• To assist in transferring patients to and from the imaging facility

Administrative Management

• Replenish patient’s brochures and office stationaries
• Perform clerical duties, filing work, data for statistics reporting
• Call for maintenance and repair work
• Assume additional duties as and when directed by operation manager or supervisors.
• Timely reporting of any errors to supervisor

Requirements:

• Minimum GCE ‘N’ Level
• Good communication and interpersonal skill
• Computer literacy
• Experience in health care setting will be an added advantage

Job Type: Full time

🔹 What You’ll Do:

1) Dental Surgery Assistant

Chairside Assistance:

• Support dentists during consultations and procedures such as SAP, fillings, root canals, and implants.
• Prepare and maintain dental instruments and materials.
• Other duties may be assigned to support smooth clinic operations.

Infection Control & Clinic Setup:

• Sterilise and disinfect dental chairs, equipment, and instruments.
• Ensure compliance with health and safety protocols at all times.

2) Receptionist

Front Desk & Reception Duties:

• Provide warm, professional service to all patients.
• Handle registration, appointment scheduling, and patient queries.
• Manage payment collection and basic administrative tasks.
• Educate patients on procedures and answer pre-treatment questions.
• Other duties may be assigned to support smooth clinic operations.

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🔸 What We’re Looking For:

• Experience preferred (but not essential)—training will be provided!
• Passionate about customer service and patient care.
• A positive team player with a proactive attitude.

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💡 Why Join Us?

• Work with a leading brand in dental healthcare.
• Attractive monthly incentive and AWS.
• Supportive team culture that values learning and growth.
• Opportunity to grow your skills in both clinical and patient-facing areas.

Job Type: Full time

About Our Client

Our client established in 2013, is a leading provider of comprehensive solutions for optical and ophthalmic professionals. Specializing in the supply and servicing of high-quality instruments, machines, and consumables, our client serves opticians, optometrists, hospitals, eye care clinics, and optical laboratories. With a commitment to customer satisfaction, our client strives to exceed expectations through exemplary service and innovative products.

What you’ll be doing?

• Provide expert training: Deliver clinical and product training to optometrists and eye care professionals on Ortho-K lenses, enhancing their skills and knowledge.
• Offer fitting support: Assist fitters in selecting, troubleshooting, and optimizing lens fitting, ensuring the best outcomes for patients.
• Conduct educational sessions: Lead workshops, webinars, and one-on-one consultations to share your expertise and support the professional community.
• Gather valuable insights: Collect and relay market and customer feedback to internal teams, contributing to product improvements and customer satisfaction.
• Support product launches: Play a key role in new product launches and promotional activities, helping to drive innovation in the field.
• Foster collaboration: Work closely with sales and technical teams to ensure customer success and maintain high standards of service.

Who are they looking for?

• Optometry background: Candidates with a Diploma in Optometry are ideal for this role, bringing a strong foundation in eye care.
• Open to all experience levels: Candidates with no prior experience are welcomed to apply, as enthusiasm and potential are valued.
• Strong communication skills: Excellent interpersonal and communication abilities are crucial for success in this customer-facing role.
• Willingness to travel: The ability to travel regionally for training and support is important for this position.
• Passion for vision care: A genuine interest in improving visual outcomes through specialty lenses is key to excelling in this role.

Job Type: Full time

Responsibilities:

• Synergize with health industry partners, including healthcare organizations, clinical and wellness service providers, and government agencies, to ensure alignment and collaboration across all service and business lines.
• Develop and improve the onboarding, engagement and relationship experience for all network partners and providers
• Identify service and compliance requirements and establish quality and governance standards for network partners and providers
• Review commercial performance of all network services to develop and implement key strategic improvement initiatives
• Trend and report key functional metrics to align team and stakeholders’ performance, initiatives and resourcing with organization goals
• Liaise with relevant internal and external parties to resolve escalations for the most satisfactory outcome
• Exemplify and amplify an existing team culture of empowerment, interdependence and mutually beneficial collaboration.
• Other business duties as assigned by the reporting manager

Requirements:

• Degree or diploma in any relevant field
• At least 2 years of experience in vendor, medical, partnership or loyalty management or related fields. Relevant working experience in insurance or healthcare industry will be an added advantage.
• Knowledge of healthcare services and industry, and experience working with healthcare providers, community organizations, and government agencies.
• Excellent communication and interpersonal skills, with the ability to work well with a diverse range of stakeholders and personalities.
• Experience and proficiency in troubleshooting, coaching and training will be highly desirable.
• Track record of managing multiple priorities well under pressure and able to navigate ambiguity while delivering desired goals and outcomes.
• Strong analytical skills and process-oriented mindset for data-enabled outcomes
• Demonstrates self-motivation and self-directed learning with a good foundation of problem-solving and organizational skills.