Location: Downtown Tanjong Pagar, Central Region
Job Type: Full time
Salary: $3,500 – $4,500 per month
Responsibilities:
- Meet with prospective and existing clients to assess the services they require.
- Communicate with clients and understand their immigration and relocation requirements.
- Provide consultation and guidance in assisting clients to achieve their visa application objectives.
- Be the subject matter expert in the respective countries, e.g., Singapore, Australia, Canada, New Zealand, United States, Japan, Hong Kong, Europe, Malaysia, etc.
- Provide in-depth counsel and analysis of global immigration policies.
- Provide consultations on complex matters and develop strategies in the immigration space.
- Provide consultations on complex matters and develop strategies in the corporate relocation field to assist in business relocation and asset allocation of companies.
- Lead and partner with stakeholders such as HR, legal, clients and external vendors.
- Ensure high-quality immigration services by leveraging both experience and in-depth knowledge.
- Develop presentation materials and conducting seminars.
- Extensive knowledge of global immigration, different visa/permit types and case assessment.
- Able to influence different levels of leadership through transparent and well-articulated analysis.
- Keep up to date with alterations to immigration laws.
- Research for information regarding immigration matters.
- Manage immigration cases from initiation to completion ensuring complete satisfaction from the client.
- Keep clients up-to-date with their immigration status and communicate any foreseeable delays.
- Attend to clients’ queries and completion of formalities when applications were processing and being approved subsequently.
- Meet up and liaise with clients to collect documents, when necessary.
- Maintain the database with accurate client information and milestones and update the library.
- Other general administrative work eg. reporting and data management.
Requirements:
- At least a Diploma Holder or Bachelor’s Degree Holder
- 2-3 years of relevant working experience.
- Target-driven and good communication skills.
- Customer oriented.
- Ability to multi-task in managing through a portfolio of clients.
- Ability to conduct independent research utilising a variety of sources.
- Ability to prioritise tasks and work on own initiative.
- Ability to perform under stress
- Demonstrates confidentiality towards client’s information.
- Demonstrates professionalism, and a proactive and mature demeanour.
- Recognizes and solves routine problems.
- Team player. Can-do attitude – Positive and personable.
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