IT Support Professional

Job Type: Full time

Salary: $2,800 – $4,200 per month

We are hiring entry-level, junior to intermediate IT technical support staff for our Singapore team. We offer an excellent opportunity for hands-on experience and training with a wide variety of IT equipment, software, and projects in a multicultural environment. The position requires good IT technology fundamentals and solid English.

Learn complex business and enterprise IT systems from the best IT team in the industry.

Responsibilities:

• Configuring and installing PCs, servers, routers and switches
• Installing, configuring and managing TCP/IP network equipment such as VPN, firewall, switch and VoIP devices
• Perform troubleshooting and repair of mid-level PC, server, network and software issues and other hardware and software tasks as assigned, both in-house and at client sites.

Professional Requirements:

Degree/certificate in Computer Science or equivalent work experience with Windows desktop OS, Microsoft Office, Windows Server, Cisco switches/routers, TCP/IP networking, Mac OS, Firewall and VPN technology.

Personal Skills:

• Strong working knowledge of computer hardware, software and peripheral devices in a diverse environment.
• Ability to interpret, analyze, troubleshoot and resolve technical problems.
• Possesses good communication skills, including verbal, written, and telephone etiquette.
• Able to interact well in a team environment or training capacity, and a strong desire to learn and able to follow policies and procedures.