Job Type: Full time
Responsibilities:
Employee Benefits
- Participate in the review of benefits policies (taking into account market best practices) as well as assist in the eventual implementation and communication to staff
- Support the team in reviewing key benefits processes that are manual and time-consuming
- Document standard operating procedures (SOP)s for the respective benefits processes to facilitate knowledge retention and transfer
- Address benefits-related staff queries, processing of leave and claims applications, resolve administrative issues relating to leave and medical scheme/benefits matters
- Data entry and maintain updated leave records of operational ATCOs/ATCSOs in Workday
- Support audit checks and follow-up actions required
HR Operations
- The role is part of a 4-man HR Operations team and is responsible for maintaining staff records on Workday
Payroll
- Address payroll-related staff queries received through the payroll mailbox
- Help support payroll team in administrative related matters
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