Job Type: Full time
Salary: $2,000 – $2,600 per month
What you’ll be doing?
- Resolve customer inquiries: Formulate resolutions and respond to customer queries in a timely and accurate manner.
- Provide excellent service: Deliver outstanding customer service to callers, ensuring their needs are met with professionalism and care.
- Handle high call volumes: Efficiently manage a high volume of inquiries in a fast-paced environment.
- Adapt to diverse needs: Support both English-speaking and non-English speaking callers, utilizing your language skills to assist a wide range of customers.
Who are they looking for?
- Customer service enthusiasts: Individuals with a passion for helping others and providing exceptional customer service.
- Effective communicators: Strong verbal and written communication skills, with proficiency in English. Additional language skills are a plus to support diverse callers.
- Tech-savvy individuals: Basic computer literacy and knowledge of Microsoft Office to efficiently manage customer information and inquiries.
- Flexible schedules: Willingness to work on a 5-day work week, including weekends and public holidays, with rotating shifts.
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