Job Type: Full time
Salary: $1,800 – $2,500 per month
Job Scope:
- attend to customer’s enquiries and appointment requests via phone calls, email correspondence and live chat in a prompt and professional manner.
- liaise with internal and external departments or escalate problems tactfully to facilitate the effective resolution of problems when necessary.
Job requirements:
- Min N/O/A level
- At least 1 year of professional customer service experience in a call centre will be preferred
- Excellent communication skills and telephone etiquette
- Passion for service excellence
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