About Our Client
Our client is a leading design house of modern luxury accessories and lifestyle collections, known for its quality craftsmanship and effortless New York style. As part of the Tapestry family, our client is committed to innovation and inclusivity, offering a global platform for career growth and development in the luxury fashion industry.
What you’ll be doing?
- Customer Service Excellence: Greet customers warmly, answer their questions, and provide expert recommendations on coffee and menu items.
- Beverage Craftsmanship: Prepare and serve high-quality drinks, showcasing your skills in grinding, blending, and brewing various coffee beans.
- Workspace Management: Maintain a clean, well-organized, and inviting environment for both customers and team members.
- Product Knowledge: Continuously expand your understanding of coffee beans, preparation methods, and food and beverage quality controls.
- Visual Merchandising: Update signage and displays to attract customers and highlight new offerings.
- Inventory Management: Monitor stock levels and replenish items to ensure a smooth operation.
- Food Safety Compliance: Adhere to all food safety regulations and quality control standards to maintain the highest level of service.
Who are they looking for?
- Coffee Enthusiast: Demonstrate a genuine passion for coffee and eagerness to share your knowledge with customers.
- Customer-Centric Mindset: Possess excellent communication skills and a commitment to delivering outstanding customer service.
- Team Player: Thrive in a collaborative, high-energy environment where efficiency and teamwork are key.
- Adaptable Learner: Show a willingness to continuously improve your coffee knowledge and stay updated on industry trends.
- Food Service Background: Bring at least 3 years of experience in food and beverage preparation, with a preference for specialty coffee expertise.
- Positive Attitude: Maintain a polite, engaging personality that contributes to a welcoming atmosphere for customers and colleagues alike.
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