Job Scope
Reporting directly to the Boutique Manager, the Senior/Client Advisor will be responsible for achieving and exceeding sales targets as assigned, cultivating and maintaining a loyal customer base and assisting with daily boutique operations.
Other responsibilities include:
- Inventory management and maintaining good housekeeping condition in the boutique, including visual merchandising
- Provide excellent customer service by sharing product knowledge with customers and following up closely with customers on after sales service matters
- Take ownership on the monitoring of after sales service and support in-store marketing events
- Act as a brand ambassador and uphold the brand image for TAG Heuer
Profile
- Min. 2-3 years of experience in (luxury) retail operations, experience in Watch industry is a plus
- Fluent in English (both written and spoken) with strong interpersonal and communication skills
- Sales and result oriented, strong in customer service
- Good team player
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