Job Type: Full time
What you’ll be doing?
- Customer Acquisition: Be a key player in onboarding new parents, sharing our vision and recommending suitable coding programs for students.
- Event Planning: Organize lead generation events with key partners, including parent sharings and trial classes, ensuring smooth execution and timely payment collection.
- Community Building: Support customer success initiatives, maintain strong relationships with parents, and foster a vibrant community through engagement activities.
- Student Assessment: Collaborate with the teaching team to evaluate student progress and follow up with parents for program conversions.
- Administrative Support: Handle general administrative duties, including sending onboarding emails, data entry, and research, while ensuring all customer information is properly documented in our CRM system.
- Relationship Management: Act as a relationship manager for the centre, tracking student progress and maintaining ongoing communication with parents.
Who are they looking for?
- Detail-oriented Organizer: Meticulous and independent, with the ability to set priorities and manage time effectively to complete projects on schedule.
- Education Advocate: Candidates with a passion for shaping young minds and equipping them with essential digital skills are ideal for this role.
- Experience Welcome: While 3 years of prior teaching or training experience is beneficial, candidates with no prior experience are welcomed to apply if they possess the necessary skills and enthusiasm.
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