Category: Sales, Marketing & E-Commerce

Job Type: Full time

Responsibilities

• Lead and oversee a team of Sales Promoters.
• Develop and execute sales strategies in coordination with the marketing department.
• Contribute to monthly sales vs order planning meetings.
• Synergize the promotion of our brands and products.
• Cultivate and enhance relationships with appointed Dealers/Trade Partners.
• Manage, implement, and monitor sales targets for Dealers/Trade Partners to achieve assigned sales targets.
• Attain the company’s monthly and yearly sales budgets and targets.

Qualifications

• Singaporean only.
• Mandarin speaking is required so as to converse with Mandarin-speaking distributors while on business travel to China and Singapore.
• Diploma/Degree in business management or any related field.
• Min. 2-3 years of sales experience in both B2B & B2C in the home appliances industry.
• Strong track record in sales performance.
• Strong negotiation & problem-solving skills.
• Possess a high level of commitment and a strong sales-driven mindset.
• A strategic team leader and team player.
• A strategic thinker & a proactive doer.
• Exhibit leadership qualities and willing to go the extra mile.
• Organized, independent, and resourceful.
• Excellent communication & interpersonal skills.
• Possess Class 3 Driver’s license & own vehicle.
• Able to travel overseas. (a few times per year)

Additional Information

• Season parking will be fully covered by the Company.
• Transport allowance will be provided.

Job type: Full time

Customer Service:

• Process customer order and review the orders details as well.     
• Coordinate and discussion with planner for the shipping schedule.  
• Acknowledgement and order confirmation to customer.           
• Quotation preparation for customer related when necessary
• Coordinate with customers via emails and phone, receive requirements from customers and feedback to customers in time and keep tracking.
• Coordinate with store for packing purposes and the forwarder for collection in time for the shipment arrangement.
• Generate and make preparation for all necessary shipping documents
• Mailing the invoices and signed delivery noted to customer.
• Matching and filing of shipping docs/tax invoices related.
• Process and liaising with customer for the product complaint and RGA related.    
• Represent and attend the external audit such as Finance auditing and the audit concerning to the quality system
• Monitor customer feedback and liaise with relevant departments when necessary.
• Processing samples request and make arrangement for the delivery accordingly.
• Set up/update the WI/SP processing flow for customer service related.
• Quality system maintenance – departmental documentations/records improving and upgrading  
• Sales support – new customer creation process & chase for outstanding payment from customers.
• Files all correspondence to be in compliance to SOP and WI.
• Perform any other ad-hoc duties as requested by Customer Service Manager.

Supply Chain:

•  Communicate with vendors on purchasing of non-production materials. Follow up to ensure that the purchased items arrived on time in order to meet Customers’ needs.
• Set up/update the WI/SP processing flow for planning/store related
• Planning, arrangement and training for BPI yearend stock take.
• Generate and process the Weekly cycle count list to store
• Warehouse related maintenance and arrangement
• Internal/external audit support for warehouse related

JOB REQUIREMENTS:

We value creativity, collaboration, and continuous growth—whether you’re a fresh graduate or experienced professional.

• Minimum qualification: GCE A-Level or Diploma; candidates with a University Degree will be preferred.
• Experience in orders processing & fulfilment, international logistics, shipping and L/C documentation will be an advantage.
• Prior experience in a customer service role is preferred.
• Passionate about customer service.
• High level of integrity and able to work under stress and deliver work schedules.
• Good communication and interpersonal skills.
• Self-starter and independent.
• Meticulous and initiative individual.
• Fresh graduates are welcome to apply.

Why Join Us

• Grow fast in a structured learning environment with mentorship and training
• Flexible working options—choose the way you work best
• Supportive culture—we welcome questions, new ideas, and contributions from everyone
• Perks: Family care leave, health insurance plan, dental and Optical benefits

Job Type: Full time

Package:

• Monthly Commission (starts from minimum SGD 1400 to no limit )
• Bonus  (Quarterly – Bonus every 3 months)
• Yearly Flexi-Allowance (SGD 1,000)
• With Training provided
• 5 days work week (4 weekdays + 1 weekend) 
• Working hours – 9 hours / day (following branch operating hours)
• 22 days Annual Leave

Responsibilities:

• Handle walk in customer, must be proactive to cross sell up sell suitable products/plans
• Leads will be provided, call to set appointment, meet up customer/client to promote suitable products/plans
• Approach/Tagging customers nearby the branch and during roadshow.
• Roadshow (IT Fair, Travel Fair, Shopping Malls, Neighbourhood)

Others Benefits:

✔ CPF Contribution
✔ Medical Benefits
✔ Career Progression
✔ Full time / Permanent position

Job Type: Full time

Employee Benefits:

• Attractive salary with bonuses and additional performance-based incentives
• Convenient location within 5-10 min walk from MRT
• Generous Annual Leave & staff benefits
• Stable career in reputable organisation with career progression opportunities

Job Responsibilities:

• Assist in the ordering, preparation, and distribution of medications in accordance with established protocols.
• Monitor and manage medication stock levels, conduct routine cycle counts, and ensure proper storage and handling practices.
• Provide courteous and knowledgeable assistance to patients
• Handle billing processes, maintain accurate records, and assist in generating routine and ad hoc reports.
• Other ad-hoc duties as assigned

Requirements:

• GCE O Level & above

Job type: Full time

Roles and Responsibilities

• Manage corporate account clients and resolve feedback, complaints or conflicts.
• Handle general enquiries and registration including walk-in customer at the counter.
• Manage training administration such as course registration and verification of trainees’ entry requirements and supporting documents, feedback, learning outcome surveys, systems administration, logistics arrangement, and any other administrative duties.
• Ensure to follow outstanding payment from customers and closely work with finance team to close the outstanding payment from customer.
• Ensure proper and complete records for filing (including all hard copy and e-filing) for all training registrations.
• Be proactive in responding and managing enquiries such as promptly attending to email enquiries and phone calls regarding examination results, certificates and/or cards status etc after verifying caller’s identity and payment status.
• CSO is responsible for the Enrolments and payment follow ups from customers.
• Monitor and measure the satisfaction of clients and trainees and follow up with companies and trainees on learning outcome survey forms, compiling the data and preparing analysis for Principal’s review.
• Liaise with trainers (full time and associates) and business partners to develop and plan training calendar, seminars, workshops and events and other training matters.
• Adhere to requirements by relevant authorities (such as MOM, LSP, SSG, IRCA, CPE) and company policies.
• Ensure proper handover to respective departments and relevant persons in the process flow.
• Provide monthly reports for management review.

Requirements:

• Work days are from Mon-Fri, 9am to 6pm and either Sat or Sunday each week from 9am-1pm.
• Highly self-motivated to achieve KPIs.
• Possess strong work ethics and keep information confidential.
• Excellent communication skills with ability to adapt tone and approach across different channels.
• Strong problem-solving abilities with a solution-oriented mindset.
• Proven track record of working effectively in fast-paced, team environments.
• Exceptional customer service attitude with genuine commitment to creating positive experiences.
• Detail-oriented with excellent organizational and follow-up skills.
• Proficiency with CRM systems and digital communication tools.
• Ability to prioritize tasks and manage multiple inquiries simultaneously.
• Resilience and adaptability when handling challenging situations.
• Minimum qualification of GCE ‘O’ levels or Higher Nitec in any field.
• Previous contact centre or customer front desk experience (1 year) is beneficial, candidates with experience are welcome to apply.
• Strong time management skills with willingness to work on alternating weekends.

Job Type: Full time

About the role

This is an exciting opportunity to join the growing team at Astra Assurance Agencies LLP as an ADMIN/CUSTOMER SUPPORT. In this full-time role based in Marine Parade Central Region, you will be responsible for providing high-quality administrative and customer support to the business.

What you’ll be doing

• Handling customer enquiries and providing friendly, efficient assistance
• Performing a range of administrative duties including data entry, filing, and document preparation
• Supporting the sales team with administrative tasks
• Assisting with the coordination of meetings and events
• Ensuring all customer records and information are accurately maintained
• Contributing to the continuous improvement of administrative processes and procedures

What we’re looking for

• At least 1 year of relevant experience in an administrative or customer support role
• Strong organisational and time management skills with the ability to prioritise tasks
• Excellent communication and interpersonal skills with a customer-focused approach
• Proficient in using Microsoft Office suite, including Word, Excel, and Outlook
• A proactive and adaptable team player who is eager to learn and contribute to the success of the business

What we offer

At Astra Assurance Agencies LLP, we value our employees and offer a range of benefits to support your professional and personal development. These include:

– Competitive salary and performance-based bonuses
– Opportunities for career advancement and skills training
– A collaborative and supportive work environment

Job Type: Full time

About Our Client

Our client is providing high-quality insurance services across a wide range of classes, helping clients manage their risk exposure effectively.

What you’ll be doing?

• Policy Processing: Handle the processing of policies and update information in the system to ensure accurate record-keeping.
• Client Communication: Email policies and tax invoices to clients, maintaining a close relationship with stakeholders through dedicated service.
• Customer Support: Answer incoming calls and attend to walk-in customers, providing excellent service and support.
• Marketing Initiatives: Participate in marketing projects to create awareness and improve sales, contributing to the company’s growth.
• Financial Tasks: Calculate basic refunds and follow up on payments, ensuring smooth financial operations.
• Administrative Support: Provide general administrative support and complete tasks as assigned by the team.

Who are they looking for?

• Educational Background: Candidates with a minimum GCE O level or Diploma qualification are encouraged to apply.
• Industry Experience: While 2 years of insurance experience is preferred, candidates with no prior experience are welcomed to apply.
• Technical Proficiency: Proficient in Microsoft Office 365 and Outlook to efficiently manage daily tasks.
• Insurance Certifications: Possession of BCP/PGI Insurance Certificate is an advantage but not required.
• Availability: Ability to start work at short notice is preferred.

Job Type: Full time

Customer Service:

• Process customer order and review the orders details as well.     
• Coordinate and discussion with planner for the shipping schedule.  
• Acknowledgement and order confirmation to customer.           
• Quotation preparation for customer related when necessary
• Coordinate with customers via emails and phone, receive requirements from customers and feedback to customers in time and keep tracking.
• Coordinate with store for packing purposes and the forwarder for collection in time for the shipment arrangement.
• Generate and make preparation for all necessary shipping documents
• Mailing the invoices and signed delivery noted to customer.
• Matching and filing of shipping docs/tax invoices related.
• Process and liaising with customer for the product complaint and RGA related.    
• Represent and attend the external audit such as Finance auditing and the audit concerning to the quality system
• Monitor customer feedback and liaise with relevant departments when necessary.
• Processing samples request and make arrangement for the delivery accordingly.
• Set up/update the WI/SP processing flow for customer service related.
• Quality system maintenance – departmental documentations/records improving and upgrading  
• Sales support – new customer creation process & chase for outstanding payment from customers.
• Files all correspondence to be in compliance to SOP and WI.
• Perform any other ad-hoc duties as requested by Customer Service Manager.

Supply Chain:

•  Communicate with vendors on purchasing of non-production materials. Follow up to ensure that the purchased items arrived on time in order to meet Customers’ needs.
• Set up/update the WI/SP processing flow for planning/store related
• Planning, arrangement and training for BPI yearend stock take.
• Generate and process the Weekly cycle count list to store
• Warehouse related maintenance and arrangement
• Internal/external audit support for warehouse related

JOB REQUIREMENTS:

We value creativity, collaboration, and continuous growth—whether you’re a fresh graduate or experienced professional.

• Minimum qualification: GCE A-Level or Diploma; candidates with a University Degree will be preferred.
• Experience in orders processing & fulfilment, international logistics, shipping and L/C documentation will be an advantage.
• Prior experience in a customer service role is preferred.
• Passionate about customer service.
• High level of integrity and able to work under stress and deliver work schedules.
• Good communication and interpersonal skills.
• Self-starter and independent.
• Meticulous and initiative individual.
• Fresh graduates are welcome to apply.