Category: Sales, Marketing & E-Commerce

  • Product Development Executive

    Job Type: Full time

    Salary: $3,300 – $3,800 per month

    Job Description:

    ·      Develop new food products

    ·      Conduct presentations and food tasting sessions for newly developed products

    ·      Simulate sales performance of new promotion or product discounts

    ·      Document protocol and SOP for the making of new products

    ·      Keep track of the daily/weekly sales of newly launched product and generate daily/weekly sales report for new product based on promotion period

    ·      Prepare memo for product related information including new product launch, change of supplier/packaging, price adjustments etc

    ·      Prepare costing and sales target for new product launch

    ·      Tabulate ingredient information and allergen contents in food product

    ·      Understand and apply nutritional knowledge and dietary requirements in new product development and launch

    ·      Liaise with laboratories and arrange lab tests

    ·      Assist on customer enquiries regarding nutritional and calorie values of products, product ingredients and other product related issues

    ·      In-charge of negotiations with suppliers including cost of raw materials and minimum order quantity.

    ·      Communicate with suppliers to collect information for new product development

    ·      Conduct market research on the latest trends and market price of items in fast food industry and competitors

    ·      Sourcing and evaluate new raw materials and packaging materials that are more cost effective or in line with current requirement

    ·      Liaise with internal departments including operations, IT and logistics to ensure the smooth implementation and launching of new products

    ·      Assist in the ordering of raw materials from suppliers and keep track of the stock balance

    ·      Assist in photoshoot of new product in terms of product ingredients and the appearance of product

    ·      Perform ad-hoc duties assigned by immediate superior

    ·      Review of Food Costing

    Requirements:

    • Minimum 2 years experience in F&B product development
    • Minimum Diploma in any field
    • Knowledge in logistics/procurement is an advantage
    • Able to collaborate effectively with others
    • Self-driven and motivated individuals
  • Customer Service Executive

    Job Type: Full time

    Salary: $2,800 – $3,100 per month

    What you’ll be doing?

    • Process orders: Handle order processing, customer order verifications, and follow up with customers to ensure smooth transactions.
    • Coordinate shipments: Liaise with booking agents and ship operators to manage supply schedules and vessel loading.
    • Collaborate with planners: Work closely with the planning team to ensure timely supply and efficient coordination.
    • Manage customer relations: Handle customer complaints, provide solutions, and foster long-term relationships through open communication.
    • Ensure accurate documentation: Prepare and manage delivery orders, closing job orders for billing upon completion.
    • Maintain safety standards: Contribute to a safe work environment by following OSH programs and relevant regulations.
    • Support team initiatives: Assist with various tasks as assigned to support the overall success of the customer service department.

    Who are they looking for?

    • Independent worker: Ability to work autonomously while demonstrating a strong work ethic and commitment to excellence.
    • Team player: Positive attitude with flexibility and dedication to supporting your colleagues and contributing to a collaborative environment.
    • Process improver: Analytical skills to identify areas for improvement in customer service processes and workflows.
    • Pressure performer: Capability to thrive under pressure during peak periods and willingness to take on responsibility.
    • Tech-savvy: Proficiency in Microsoft Office (Word, PowerPoint, Excel) and Outlook to efficiently manage daily tasks.
    • Educational background: GCE N Level, GCE O Level, or Professional Certificate.
    • Industry familiarity: Knowledge of or interest in logistics operations is beneficial.

    Other Information:

    • Working Hours: Monday to Friday: 8.30am – 5.30pm
    • Office Location: Penjuru Lane, Company Transport pick up from Jurong East MRT
  • Customer Service Officer

    Job Type: Full time

    Salary: $2,500 – $3,400 per month

    Job Description:

    You’ll help us deliver excellent service to our partner brands by performing these tasks: 

    • Provide excellent support experience to customers via all relevant communication channels such as phone lines, emails etc. 
    • Identify customer’s needs, researching any existing issue to provide strategic solutions that will best address customer’s needs while ensuring that any existing confusion is clarified. 
    • Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance with our service standards. 
    • Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience. 
    • Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures.  
    • Build sustainable relationships and engage customers by taking the extra mile.  
    • Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX. 

    Who are we looking for? 

    • O Levels/Higher Nitec with at least 2 years of customer service experience OR A Levels/Diploma/Degree with no experience but possess strong willingness to learn.
    • Bilingual in English and Mother Tongue. Must be articulate with a strong command of spoken Mother Tongue and English as the role requires you to serve customers in both languages.
    • Proficient in MS Office applications with excellent keyboard skills and ability to work with computers and multiple systems.
    • Possess good customer handling skills with a positive mindset.
    • Team player who is able to adapt in a fast-paced environment.
    • Strong time management skills and motivation to exceed expectations.
    • Willing to change work location to Jurong East area from November 2025
  • Customer Service Executive

    Job Type: Full time

    Salary: $2,500 – $3,500 per month

    Company background:

    Established for more than 12 years, a Singapore finance enterprise, with its own office building in Singapore, involved in payment solutions and fund management for China market. Require Customer Service Executive.

    Company address: 

    Bugis

    Air-con office work environment (not factory)

    Requirements

    Ability to speak fluently in China market

    At least Diploma

    At least 2 years of customer service-related work experience 

    Duties:

    Responsible for liaison with both local and overseas clients

    Familiar with accounting and office software;

    Independent, studious and active in work

    Can start work 1 Sep 2025

    Working hours: 5 days

    Monday to Friday: 8:30am 5:30pm (Lunch 1 hour)

    Annual leave, sick leave, public holidays and employee benefits strictly abide by Ministry of Manpower of Singapore regulations

  • Receptionist

    Job Type: Full time

    Salary: $2,500 – $3,500 per month

    -Handle Walk in customers

    -Stock Taking

    -Cashiering

    -Telemarketing (To fix appointment)

  • Sales/Slimming consultant

    Job Type: Full time

    Salary: $2,800 – $4,200 per month

    About the role

    Beauty One International is seeking an enthusiastic and driven Sales/Slimming Consultant to join our team in Singapore. As a full-time Sales/Slimming Consultant, you will be responsible for providing exceptional customer service, promoting our range of slimming and wellness products, and delivering personalised consultations to help our clients achieve their health and fitness goals.

    What you’ll be doingEngage with customers to understand their individual needs and concernsProvide expert advice and recommendations on our slimming and wellness productsConduct one-on-one consultations to develop customised treatment plansAssist with the sales and promotion of our products and servicesMaintain a professional and friendly demeanour to ensure a positive customer experienceCollaborate with the broader team to achieve sales targets and contribute to the success of the business

    What we’re looking forProven experience in a sales or customer-facing role, preferably within the beauty, wellness or slimming industryStrong communication and interpersonal skills with the ability to build rapport with customersA keen interest in health, wellness and the beauty industryExcellent product knowledge and the ability to provide informed recommendationsA passion for delivering exceptional customer service and a commitment to helping clients achieve their goalsStrong organisational and time management skills

    What we offer

    At Beauty One International, we are committed to supporting the personal and professional development of our employees. We offer a competitive salary, opportunities for career advancement, and a range of benefits including:

    Attractive commission structure and bonus incentivesOngoing training and development programmesComprehensive health insurance and wellness initiativesFlexible work arrangements to support work-life balanceA positive and collaborative work environment with a supportive team

  • Luxury Watch Sales person

    Job Type: Full time

    Salary: $2,900 – $3,100 per month

    Responsibilities:

    • Responsible for all sales activities in store within brand standards of image and services.
    • Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services.
    • Understand company procedures and systems and ensure accuracy in all transactions

    Requirements:

    • Minimum 1 year of relevant retail experience in luxury brand.
    • Excellent interpersonal and communication skills
  • Customer Support Specialist

    Expectations of the Role:

    • Serve as the primary point contact for customer inquiries and feedback via phone, email, and chat
    • Deliver accurate, timely, and effective resolutions to customer issues and requests
    • Process customer orders, returns, and exchanges, and ensuring all transaction accuracy and completeness
    • Collaborate with clients, customers and internal teams (e.g. warehouse, delivery) to resolve complex customer issues and provide timely updates to stakeholders
    • Accurately document customer interactions and feedback in CRM systems
    • Identify, prioritize, and escalate urgent issues to appropriate internal channels
    • Monitor and maintain departmental service levels, ensuring response times and case resolutions meet or exceed KPIs
    • Ensure compliance with ISO standards and internal procedures
    • Recommend process improvements to enhance customer experience and operational efficiency
    • Perform general administrative tasks such as data entry, document filling, and document retrieval

    Requirements (Must-Have):

    • Diploma in Business Admin discipline.
    • Proven experience in a customer service or client-facing role
    • Proficient with CRM tools and standard office software

    Advantageous to Have:

    • Experience in healthcare, logistics, e-commerce, or regulated industries
    • Familiarity with order management and ERP systems

    Personal Attributes:

    • Excellent verbal and written communication skills
    • Strong critical-thinking and problem-solving abilities
    • Highly organized with the ability to multitask and manage competing priorities effectively
  • Marketing Executive 

    Job Type: Full time
    Salary: $3,000 – $3,500 per month

    Responsibilities:

    • Create engaging digital content and videos to attract customers and strengthen brand awareness.
    • Manage social media platforms (e.g. LinkedIn, Facebook) to drive customer engagement and visibility.
    • Optimise digital channels including SEO, PPC, and online ads to boost marketing performance.
    • Oversee website management to ensure a smooth and user-friendly customer experience.
    • Plan and execute marketing campaigns in collaboration with internal teams and external partners.
    • Organise and manage trade shows and promotional events to support business objectives.
    • Conduct market research and competitor analysis to refine strategies and reach target audiences effectively.
    • Monitor campaign results and budgets, and develop strategies for product launches and brand growth.

    Requirements:

    • Creative with strong content creation and communication skills
    • Familiar with digital marketing tools and platforms (e.g. SEO, social media)
    • Understanding of market trends and business goals
  • Customer Service Assistant

    Job Type: Full Time

    Salary: $2,300 – $2,800


    Principal Duties and Responsibilities:

    • Start and maintain customer accounts by recording account information.
    • Maintain records of customer interactions (build relationships, they will be loyal to the company) .
    • Process customer accounts, and file documents.
    • Prepare product or service reports by collecting and analyzing customer information.
    • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
    • Handle placement of orders and delivery date adjustment.
    • Feedback to Sales Team on forecast accuracy.
    • Coordinate with different functional departments and members.
    • Collaborate and support any integrations projects across the department to ensure seamless data and process integration.
    • Performs other duties as assigned by Assistant Logistic & Customer Service Manager

    Experience, Qualification and other information

    ·       ITE/Diploma holder with 1-2 years of relevant experience

    ·       Possess good customer service & communication skills.

    ·       PC literate: MS Office Applications such as Excel, Words, PowerPoint , Adobe and ERP systems

    ·       Mature, self-motivated, a team player and can work independently.

    ·       Able to handle a fast-paced environment.

    ·       This role will be based at Bencoolen office.

    Skills and Abilities / Core Competencies

    Technical & Behavioral Competencies (Management)

    • Technical Expertise and Problem-Solving Skills
    • Personal Commitment
    • Organization of Work
    • Communication
    • Social Skills
    • Cooperation