Category: Sales, Marketing & E-Commerce

Job type: Full time

Salary: $3,000 – $4,500 per month

Are you a people-person with a passion for problem-solving? Do you thrive in a fast-paced environment where every day brings a new challenge? If so, we’ve got the perfect opportunity for you!

As a Customer Service Representative, you’ll be the friendly face and voice of our company, dedicated to delivering exceptional service to our valued customers. Here’s a glimpse of what you’ll be doing:

Engaging Communication: Engage with customers through various channels, including phone and zoom, to address inquiries, provide information, and resolve issues. Your friendly and empathetic approach will be crucial in building strong customer relationships.

Problem Resolution: Be a problem-solving guru! Tackle challenges head-on, troubleshoot issues, and find creative solutions to exceed customer expectations. Your ability to think on your feet will set you apart.

Product Knowledge: Become an expert on our products and services, providing accurate information and guidance to customers.

Tech Savvy: Navigate through our systems and tools like a pro, ensuring accurate and timely documentation of customer interactions.

Continuous Improvement: Embrace a mindset of continuous improvement. Provide valuable feedback on processes, suggest enhancements, and contribute to the evolution of our customer service strategy.

Qualities We Value:
* Empathy: Understand and connect with our customers’ needs.
* Adaptability: Thrive in a dynamic, ever-changing environment.
* Team Player: Collaborate seamlessly with colleagues and other departments.
* Initiative: Take the lead in finding solutions and improving processes.

Requirements:
* Diploma or equivalent; Degree a plus.
* Previous customer service experience preferred.
* Excellent communication and problem-solving skills.
* Comfortable with technology and learning new tools.

Perks and Benefits:
* Competitive salary with performance-based incentives.
* Career development opportunities with ongoing training.
* Fun team-building events and a positive work culture.

Job Type: Full time

Salary: $5,000 – $7,000 per month

Job Description:

• Review sales and other revenue-generating business plans, identify gaps, and implement proactive measures to optimize hotel room bookings, F&B venues, and conference space capacity to meet targets.
• Contribute to the hotel’s overall selling strategy and ensure alignment across departments to maintain high-quality standards and proactive selling.
• Conduct competitive analysis of the local market and implement strategies to ensure the hotel remains competitive.
• Develop and mentor the Sales Team, ensuring they embrace high-quality standards and proactive sales techniques.
• Respond to and convert incoming inquiries to achieve revenue targets.
• Handle group RFPs, create proposals, present to prospective clients, and negotiate and close hotel sales.
• Maintain accurate data entry of group and meeting inquiries using Delphi FDC.
• Build strong, lasting relationships with customers to fully understand their needs and deliver tailored solutions.
• Conduct briefings, meetings, and property tours to drive results and business opportunities.
• Make sales and telemarketing calls to engage prospective clients and solicit business.
• Host potential clients during site inspections and entertainment activities, where appropriate.
• Collaborate effectively with colleagues in hotel operations and other departments to maximize opportunities.
• Develop and submit weekly sales activity plans, including business leads and reports, in line with the Director of Sales’ requirements.
• Represent the hotel at industry events, trade fairs, and workshops, in coordination with the Director of Sales and the Business Development Department.
• Support the Director of Sales in coaching and training team members, as well as conducting performance-related assessments.
• Assist the Director of Sales and Commercial Director with other delegated duties.

Requirements:

• Strong sales background in MICE, preferably in a luxury setting. A self-motivated and results-driven salesperson.
• At least 3 to 5 years of experience in a similar role.
• Tertiary qualifications, or other collegiate-level degrees, are preferred.

Job Type: Full time

Salary: $3,600 – $4,200 per month

Responsibilities:

• Acquire and build strong banking relationships with new and existing clients
• Provide clients with holistic, timely information, advice, and recommendations to choose the right type and amount of banking products
• Deliver high-value services via calls and correspondence, creating opportunities to develop customer relationships while ensuring that delivery standards meet total client satisfaction.
• To work with the senior manager to plan for sales activities
• Utilise a combination of the branch network, tele-consulting, and referrals to meet/ exceed customer satisfaction
• Explore opportunities through events and high-quality leads.
• Work on referrals from the bank and ensure sales conversions

Requirements:

• A recognized Diploma/ Degree in any field

• Prior financial sales work experience will be an advantage

• Strong passion for a sales career and wealth management

• Excellent communication and interpersonal skills

• Results-oriented with strong time management skills

Job Type: Contract/Temp

Salary: $2,200 per month

Responsibilities:

• Create sales leads in order to pursue new clients through referrals, business directories and even cold calling
• Follow up on sales leads that might be generated by other employees or departments within the company.
• Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available.
• Ensure Customer satisfaction, retention and maintenance of sales accounts.

Requirements:

• Minimum “O” Level Holders
• Preferably from relevant chemical industry

Additonal Information:

• For orders between S$100.00 to S$5,000.00, commission will be 2.5%. For orders from S$5,001 and above, commission will be 2%. Monthly commission ranges from S$200 to S$400 for a start (based on individual sales performance)
• Time: Monday to Friday: 8.30am to 6.00pm. If there are company events, will need to work on weekends. This is not often.
   By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

Job Type: Full time

Salary: $3,300 – $3,500 per month

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction.
• Solicit customers’ feedback and identify problem trends for improvement actions.

Job Type: Full time

Salary: $4,200 – $5,400 per month

Job Description

On-Site Optimization

• Analyze website performance and user behavior to identify opportunities for UX and conversion rate improvements.

• Lead A/B testing and multivariate testing to optimize landing pages, product pages, and customer journeys.

• Collaborate with design, content, and development teams to implement optimization changes.

• Monitor site speed and user interaction metrics, proposing and executing enhancements.

• Ensure consistent brand messaging and user experience across all digital touchpoints.

CRM Data & Analytics

• Develop segmentation strategies for targeted campaigns and customer journeys.

• Track and report on CRM KPIs such as open rates, click-through rates, conversions, and lifetime value.

• Build and use analytics tools (e.g. Google Analytics, Adobe Analytics, CRM dashboards) to derive insights and support decision-making.

• Support with eDMs set up using Mailchimp and Adobe CMT when needed.

Campaign Management

• Coordinate campaign assets, calendar, timeline and other requirements across internal and external stakeholders to ensure smooth execution.

• Collaborate with internal teams to align campaigns with product launches, promotions, and seasonal initiatives.

• Provide reports for end-of-campaign miles tabulation.

Others

• Administrative tasks such as processing invoices, accruals, etc.

• Provide end-of-month finance reports.

• Organize and manage digital files and assets, shared drives, and team files.

• Provide general marketing support across campaign planning, CRM tasks and digital marketing when needed.

• Support contract management and other legal/administrative marketing documents.

Job Requirements

• Diploma in Marketing, Business, Data Analytics, or a related field; a Bachelor’s degree is a plus.

• 2–4 years of experience in digital marketing, with relevant experience in on-site optimization, CRM and campaign management.

• Proficiency in tools such as Google Analytics, Adobe Analytics & CMT, Hotjar, Mailchimp and Excel.

• Strong analytical and problem-solving skills.

• Excellent communication and project management abilities.

• Familiarity with HTML/CSS is a plus but not required.

Preferred Experience

• Experience working with ecommerce websites.

• Familiarity with data visualization tools such as Power BI

Job Type: Full time

Salary: $4,500 – $5,000 per month

💼 Responsibilities:

• Assist customers with enquiries, product recommendations, and locating items
• Deliver personalized and professional customer service
• Replenish stock, arrange displays, and ensure products are well-organized and presentable
• Achieve individual sales and service KPIs
• Operate the cash register and handle all payment transactions accurately

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✅ Requirements:

• Good communication and interpersonal skills
• Customer-oriented, responsible, and a team player
• Passionate about sales and customer engagement
• Prior retail experience is an advantage
• SINGAPOREANS Only

Job Type: Contract/Temp

Salary: $2,024 per month

Job Responsibilities:

• Ensure accuracy of parts and quantity received by forwarders/supplies
• Checking of cartons and pallets
• Sorting of received goods
• Stock-taking and inventory management
• Ensure documents are in proper order and procedures
• Others ad-hoc duties

Job Requirements:

• Singaporean only

Job type: Full time

Salary: $3,800 – $4,500 per month

Responsibilities

We operate largely on an appointment basis, where we take our clients through a 1.5-2 hr education session about diamonds, to create awareness about the diamond retail industry.

These appointments also include helping clients choose their ring designs and helping them with customization options for their ring designs.

You will be trained to deliver a holistic and high-quality product demo to our clients, throughout the first 3 months.

You will also be expected to continuously keep abreast of ongoing product developments.

You will be in charge of ensuring a smooth flow for our clients, including responsibilities such as ensuring the diamond’s delivery timeline, helping clients with their customized designs, and following up with their enquiries.

This includes greeting and ushering, helping clients with their collections, and many more interactions.

Requirements

Min 1 year experience in High-End Retail.

Able to work Retail Hours & both weekends/PH