Category: Sales, Marketing & E-Commerce

Location: Aljunied, Central Region

Job Type: Full time

Salary: $1,800 – $2,500 per month

About the role

This is a full-time Customer Service Officer position at Autoshield Pte Ltd, based in Aljunied. As a Customer Service Officer, you will be responsible for providing high-quality customer support and service to our clients. You will be the primary point of contact for our customers, addressing their inquiries, resolving their issues, and ensuring their satisfaction with our products and services.

What you’ll be doing

1. Responding to customer inquiries via phone, email, and chat, providing prompt and efficient assistance
2. Troubleshooting customer problems and offering solutions
3. Documenting customer interactions and maintaining detailed records
4. Providing feedback and recommendations to improve customer experience
5. Collaborating with other departments to ensure a seamless customer journey
6. Adhering to company policies and procedures to deliver exceptional customer service

What we’re looking for

1. Excellent communication and interpersonal skills with the ability to interact with customers in a professional and empathetic manner
2. Strong problem-solving and decision-making abilities to effectively address customer concerns
3. Solid multitasking and time management skills to handle multiple customer inquiries simultaneously
4. Proficient in using customer relationship management (CRM) software and other relevant tools
5. Previous experience in a customer service or call centre role, preferably in the call centre and customer service industry
6. A positive attitude and commitment to providing outstanding customer service

What we offer

At Autoshield Pte Ltd, we are committed to creating a rewarding and supportive work environment for our employees. We offer competitive salaries, comprehensive benefits, and opportunities for career development and growth. You’ll also enjoy a collaborative team culture and access to various well-being initiatives to support your overall well-being

Location: Bedok, East Region

Job Type: Full time

Salary: $2,800 – $3,300 per month

MARKETING EXECUTIVES

The promotion of products and services through various channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours. We are looking for experienced candidates to assist with the planning, execution and optimization of our online and stores marketing efforts.

Working closely in our marketing team, the ideal candidates must have a passion for all things marketing and technology. Candidates must be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to secure growing revenue and is tech-savvy and intuitive with great ideas to reinforce our marketing campaign both online and offline. 

The international brands we represent include ORIJEN, ACANA, ARTERO.

We organized our marketing activities among these topics.

1. digital content creations
2. SNS management like FB, IG, YT, TT, XHS, etc
3. influencers management
4. events like fairs and roadshows
5. visual merchandizing
6. customers relationship management
7. point of sales materials

Requirements:

• Diploma or Bachelor degree in Marketing or related field
• Minimum 2 years marketing experience.
• Great organizational skills with experience meeting tight deadlines.
• Familiarity with latest marketing trends and best practices.
• Excellent communication and teamwork skills.
• Positive and results-driven attitude.
• Passionate in brand marketing.
• Experience in content marketing.
• Able to work independently.
• Able to work on weekends.
• Well-Groomed.

Location: Others, Central Region
Job Type: Full time
Salary: $3,000 – $3,500 per month

Responsibilities:

• To provide customer service at exemplary levels while upholding the professional image of the company
• To be proactive and initiative to ensure a pleasant experience for the customers during their appointment
• To provide clear and coherent explanation of loan contract terms, products and details to customers
• To assist customers with their loan applications
• To answer customers’ queries and to explain loan procedures over the phone
• To assist with clients account management, along with accurate and careful data entry of customer details
• To help in administrative duties such as photocopying and filing when necessary

Requirements:

• Entry level with right skill set
• In-house training provided
• No experience required
• Friendly and positive attitude
• Excellent communication skills
• Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)

Career Benefits:

• Attractive salary and commission
• Daily meal allowance provided
• Quarterly team building activities
• Incentives will be given for meeting KPIs
• Highly accessible place of work near MRT, with close proximity to the heart of the city

Location: West Region

Job Time: Full time

Salary: $2,500 – $3,750 per month

Requirements:

• No relevant experience required
• Good communication skills
• Basic English
• Looking to earn money, not just coasting along

Salesperson at a car detailing company, primarily responsible for communicating with customers.

Benefits

✅$100 Quarterly medical leave incentive
✅ Annual salary increase

Location: East Region

Job Type: Full time

Salary: $4,000 – $4,800 per month

• Up-selling of renewal of contract sales
• Responsible for developing business opportunities, upselling products and services and managing sales cycle.
• Conduct Sales planning and ser and track sales goals and implement strategies for driving growth to achieve sales annual target
• Maintain sales records and provide monthly sales pipelines
• Provide capex planning to client
• Develop and nature strong relationship with existing clients to understand their requirements and preferences
• Propose solutions and sales presentations
• Negotiate terms, pricing and letter of awards to secure deals
• Ensure customer satisfaction and foster long-term relationships

Requirements:

• Min Diploma/ Degree in any Engineering discipline / Business Studies/ ore equivalent
• At least 3 years of sales experience
• Experience in Quantity Surveyor are welcome to apply
• Able to read technical drawings a plus

Location: Changi, East Region
Job Type: Full time
Salary: $3,000 – $3,500 per month

Specific Job Role/Scope:

• Assigned to Business Development Manager as their Sales Support.
• To work closely with new prospects and customer on airfreight, seafreight, road freight and 3rd party freight enquiries.
• To source rates from airlines and overseas agents, and oversee local handling charges.
• To handling daily shipping co-ordination of AIR/SEA/ road freight/ 3rd party shipment.
• To handling daily billing advise, recoveries , and circulation of form etc.

Responsibilities and Duties:

• RFQ for assigned target accounts.
• Coordination with various internal departments, such as operations and finance, to ensure that customer’s requirement are met.
• Ensure professional sales services are provided to customers with objectives of Delighting the customer.

• Maintain contact with airlines, trade, industry and government bodies to keep abreast of information.
• To represent Sales department in various taskforce/committee, e.g. Newsletter, Work Improvement.
• Administrative support – preparation report, monthly report, filing, circulation, letter of appointment, etc.

Job Requirement

• Team player and independent
• Ability to manage multiple tasks efficiently
• At least 1 year experience in Logistics.

Location: Orchard, Central Region

Job Type: Full time

Salary: $4,500 – $6,000 per month

What you’ll be doing?

• Drive store performance: Support the Store Manager in developing and executing plans to achieve brand, sales, and service goals.
• Financial oversight: Assist in monitoring store financial performance and collaborate with management to meet budgetary targets.
• Enhance customer experience: Build customer relationships, oversee merchandising standards, and implement service recovery strategies.
• Team leadership: Supervise, train, and support team members’ development in customer service, sales, and visual merchandising.
• Inventory management: Help manage stock levels and purchasing plans to support efficient store operations and sales targets.
• Cost control: Monitor and control operational costs to support store profitability.
• Cross-functional collaboration: Work closely with Marketing and other teams to ensure cohesive store operations and successful campaigns.
• Market research: Support research into market opportunities, track trends, and identify growth areas.
• Store maintenance: Maintain a clean, organized, and welcoming environment for customers.
• Talent acquisition: Assist in hiring and training staff to maintain a skilled team delivering outstanding service.

Who are they looking for?

• Educational background: Diploma in Business Management or degree in any field.
• Retail experience: 2-4 years in retail, with at least 1 year in a supervisory or assistant managerial role, preferably in furniture or home decor.
• Sales expertise: Experience supporting sales targets and strategic planning in both B2B and B2C environments.
• Customer-focused: Strong interpersonal skills and a dedication to customer satisfaction.
• Leadership skills: Ability to engage and motivate team members effectively.
• Retail knowledge: Sound understanding of retail management practices and procedures.

Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Annual Leave
• Opportunity to work in the prestigious ION Orchard location

Location: Orchard, Central Region

Job Type: Full time

Salary: $4,500 – $6,000 per month

Are you passionate about retail management and creating exceptional customer experiences? This exciting opportunity as an Assistant Store Manager offers the chance to play a key role in driving sales, developing a high-performing team, and contributing to the success of a leading furniture and home decor brand in Singapore.

Other Information:

• Work Timing: 10am -7pm / 11am – 8pm / 12pm – 9pm
• Work Location: ION Orchard
• Salary Range: $4,500-$6,000

What you’ll be doing?

• Drive store performance: Support the Store Manager in developing and executing plans to achieve brand, sales, and service goals.
• Financial oversight: Assist in monitoring store financial performance and collaborate with management to meet budgetary targets.
• Enhance customer experience: Build customer relationships, oversee merchandising standards, and implement service recovery strategies.
• Team leadership: Supervise, train, and support team members’ development in customer service, sales, and visual merchandising.
• Inventory management: Help manage stock levels and purchasing plans to support efficient store operations and sales targets.
• Cost control: Monitor and control operational costs to support store profitability.
• Cross-functional collaboration: Work closely with Marketing and other teams to ensure cohesive store operations and successful campaigns.
• Market research: Support research into market opportunities, track trends, and identify growth areas.
• Store maintenance: Maintain a clean, organized, and welcoming environment for customers.
• Talent acquisition: Assist in hiring and training staff to maintain a skilled team delivering outstanding service.

Who are they looking for?

• Educational background: Diploma in Business Management or degree in any field.
• Retail experience: 2-4 years in retail, with at least 1 year in a supervisory or assistant managerial role, preferably in furniture or home decor.
• Sales expertise: Experience supporting sales targets and strategic planning in both B2B and B2C environments.
• Customer-focused: Strong interpersonal skills and a dedication to customer satisfaction.
• Leadership skills: Ability to engage and motivate team members effectively.
• Retail knowledge: Sound understanding of retail management practices and procedures.

Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Annual Leave
• Opportunity to work in the prestigious ION Orchard location

Location: Orchard, Central Region

Job Type: Full time

Salary: $4,500 – $6,000 per month

What you’ll be doing?

• Drive store performance: Support the Store Manager in developing and executing plans to achieve brand, sales, and service goals.
• Financial oversight: Assist in monitoring store financial performance and collaborate with management to meet budgetary targets.
• Enhance customer experience: Build customer relationships, oversee merchandising standards, and implement service recovery strategies.
• Team leadership: Supervise, train, and support team members’ development in customer service, sales, and visual merchandising.
• Inventory management: Help manage stock levels and purchasing plans to support efficient store operations and sales targets.
• Cost control: Monitor and control operational costs to support store profitability.
• Cross-functional collaboration: Work closely with Marketing and other teams to ensure cohesive store operations and successful campaigns.
• Market research: Support research into market opportunities, track trends, and identify growth areas.
• Store maintenance: Maintain a clean, organized, and welcoming environment for customers.
• Talent acquisition: Assist in hiring and training staff to maintain a skilled team delivering outstanding service.

Who are they looking for?

• Educational background: Diploma in Business Management or degree in any field.
• Retail experience: 2-4 years in retail, with at least 1 year in a supervisory or assistant managerial role, preferably in furniture or home decor.
• Sales expertise: Experience supporting sales targets and strategic planning in both B2B and B2C environments.
• Customer-focused: Strong interpersonal skills and a dedication to customer satisfaction.
• Leadership skills: Ability to engage and motivate team members effectively.
• Retail knowledge: Sound understanding of retail management practices and procedures.

Location: East Region

Job Type: Contract/Temp

Salary: $2,600 per month

Job Scope:
• Answering enquiries via calls and emails, and providing follow-up
• Inputting data onto system

Requirements:
• Min GCE O Levels with at least 2 years of customer service experience
• Must be tech savvy