Category: Healthcare & Life Sciences

Job Type: Full time

🔹 What You’ll Do:

1) Dental Surgery Assistant

Chairside Assistance:

• Support dentists during consultations and procedures such as SAP, fillings, root canals, and implants.
• Prepare and maintain dental instruments and materials.
• Other duties may be assigned to support smooth clinic operations.

Infection Control & Clinic Setup:

• Sterilise and disinfect dental chairs, equipment, and instruments.
• Ensure compliance with health and safety protocols at all times.

2) Receptionist

Front Desk & Reception Duties:

• Provide warm, professional service to all patients.
• Handle registration, appointment scheduling, and patient queries.
• Manage payment collection and basic administrative tasks.
• Educate patients on procedures and answer pre-treatment questions.
• Other duties may be assigned to support smooth clinic operations.

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🔸 What We’re Looking For:

• Experience preferred (but not essential)—training will be provided!
• Passionate about customer service and patient care.
• A positive team player with a proactive attitude.

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💡 Why Join Us?

• Work with a leading brand in dental healthcare.
• Attractive monthly incentive and AWS.
• Supportive team culture that values learning and growth.
• Opportunity to grow your skills in both clinical and patient-facing areas.

Job Type: Full time

About Our Client

Our client established in 2013, is a leading provider of comprehensive solutions for optical and ophthalmic professionals. Specializing in the supply and servicing of high-quality instruments, machines, and consumables, our client serves opticians, optometrists, hospitals, eye care clinics, and optical laboratories. With a commitment to customer satisfaction, our client strives to exceed expectations through exemplary service and innovative products.

What you’ll be doing?

• Provide expert training: Deliver clinical and product training to optometrists and eye care professionals on Ortho-K lenses, enhancing their skills and knowledge.
• Offer fitting support: Assist fitters in selecting, troubleshooting, and optimizing lens fitting, ensuring the best outcomes for patients.
• Conduct educational sessions: Lead workshops, webinars, and one-on-one consultations to share your expertise and support the professional community.
• Gather valuable insights: Collect and relay market and customer feedback to internal teams, contributing to product improvements and customer satisfaction.
• Support product launches: Play a key role in new product launches and promotional activities, helping to drive innovation in the field.
• Foster collaboration: Work closely with sales and technical teams to ensure customer success and maintain high standards of service.

Who are they looking for?

• Optometry background: Candidates with a Diploma in Optometry are ideal for this role, bringing a strong foundation in eye care.
• Open to all experience levels: Candidates with no prior experience are welcomed to apply, as enthusiasm and potential are valued.
• Strong communication skills: Excellent interpersonal and communication abilities are crucial for success in this customer-facing role.
• Willingness to travel: The ability to travel regionally for training and support is important for this position.
• Passion for vision care: A genuine interest in improving visual outcomes through specialty lenses is key to excelling in this role.

Job Type: Full time

Responsibilities:

• Synergize with health industry partners, including healthcare organizations, clinical and wellness service providers, and government agencies, to ensure alignment and collaboration across all service and business lines.
• Develop and improve the onboarding, engagement and relationship experience for all network partners and providers
• Identify service and compliance requirements and establish quality and governance standards for network partners and providers
• Review commercial performance of all network services to develop and implement key strategic improvement initiatives
• Trend and report key functional metrics to align team and stakeholders’ performance, initiatives and resourcing with organization goals
• Liaise with relevant internal and external parties to resolve escalations for the most satisfactory outcome
• Exemplify and amplify an existing team culture of empowerment, interdependence and mutually beneficial collaboration.
• Other business duties as assigned by the reporting manager

Requirements:

• Degree or diploma in any relevant field
• At least 2 years of experience in vendor, medical, partnership or loyalty management or related fields. Relevant working experience in insurance or healthcare industry will be an added advantage.
• Knowledge of healthcare services and industry, and experience working with healthcare providers, community organizations, and government agencies.
• Excellent communication and interpersonal skills, with the ability to work well with a diverse range of stakeholders and personalities.
• Experience and proficiency in troubleshooting, coaching and training will be highly desirable.
• Track record of managing multiple priorities well under pressure and able to navigate ambiguity while delivering desired goals and outcomes.
• Strong analytical skills and process-oriented mindset for data-enabled outcomes
• Demonstrates self-motivation and self-directed learning with a good foundation of problem-solving and organizational skills.