Location: City Hall, Central Region
Job Type: Full time
Salary: $3,000 – $4,000 per month
KEY ROLES AND RESPONSIBILITIES
- Prepare and generate accurate and timely invoices to customers.
- Respond to billing enquiries and resolve bill issues.
- Responsible for day to day customer support activities.
- Perform ad-hoc duties such as supporting billing system project activities and management reporting.
QUALIFICATIONS & EXPERIENCE
- At least a Diploma holder.
- At least 2 years relevant working experience preferably in the utilities industry, specializing in a billing or
- collections role.
SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS
- High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics).
- Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
- Self-motivated and results-oriented with a proactive approach to problem-solving.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational skills with attention to detail and the ability to handle multiple tasks effectively.
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