Location: East Region
Job Type: Full time
Salary: $3,300 – $3,500 per month
- Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention.
- Identify cross-sell opportunities during customer interaction.
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction.
- Solicit customers’ feedback and identify problem trends for improvement actions.
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