Author: admin

  • Japanese Speaking Travel Guide 

    Job Type: Full time

    Salary: $3,500 – $4,000 per month

    Responsibilities

    • Assist the Contact Centre Manager to ensure all activities meet and integrate with organizational requirements for quality assurance and a high standard of customer service
    • Be the primary contact for assisting Pacific and global including Japanese speaking members with difficulties at resorts per the Global Member Servicing Policy
    • Supervise and ensure that Vacation Exchange check-in problems into resorts around the region are solved promptly
    • Supervise and ensure that Vacation Exchange check-in deletion and relocation cases are solved within stipulated deadline
    • Handle escalated complaint cases and ensure that justified compensation packages are accorded to complaint members, whilst ensuring customer retention
    • Monitor internal staff are giving Quality Service – to Japanese speaking members, to affiliated resorts, to the public, and to staff, including monitoring of corporate standards
    • To provide coaching and training needs to individual Customer Care Specialist within the team
    • Assist the Contact Centre Manager with some administrative and reporting functions within the team so as to achieve operational efficiency
    • Mentor new hires within the team to bring them up to management expectation both in complain handling and customer service
    • Supervise calls and emails regarding general programme enquiries, feedbacks and complaints (daily correspondence)
    • Develop and manage a correspondence system and respond to letters/faxes/emails from members
    • Assist the Contact Centre Manager in identifying, implementing and developing customer service strategies in Operations
    • Other duties include but are not limited to attending to internal as well as external customer inquiries, problem solving, attending to self-enrolments and resort profile updates and liaising with the Account Managers
    • Provide proper guidance, support and direction to the sales team by undertaking an advisory role in addition to the daily Customer Care role

    Requirements

    • Japanese language proficiency to liaise with Japanese speaking customers
    • At least 1 year of sales / service experience preferably from the travel-related industry or a Contact Centre environment
  • Wealth Manager

    Job Type: Full time

    Salary: $4,000 – $6,000 per month

    Structured training and guidance are constantly provided from the start.

    Multiple cold market platforms (more than other companies) provided for you to bring in sales & excel in the role. No need for you to prospect your friends and family.

    Opportunities to specialise in investments or corporate insurance/group employee benefits sales after awhile of being in the business.

    Ample career progression opportunities to rise up the ranks to Senior and Master, and lead a team/agency if you excel over time.

    Work from home or in office. Flexibility of work schedule – you decide the days and time you want to work.

    Yearly paid travel opportunities to Europe, North/South America, Asia.

    Experienced consultants are welcome to apply for senior title. Bankers with compliance records are welcome also.

    Duties:

    • Understand the financial goals of clients and offer wealth management solution such as investment, insurance & savings products to help them protect & grow their wealth
    • Provide excellent customer service and advisory experience
    • Relationship building with clients

    Requirements:

    • Diploma in a locally recognised polytechnic minimum or the equivalent of overseas
    • No experience welcome
    • RES5, M9, M8/M8A, HI certified is a bonus
  • Product Development Executive

    Job Type: Full time

    Salary: $3,300 – $3,800 per month

    Job Description:

    ·      Develop new food products

    ·      Conduct presentations and food tasting sessions for newly developed products

    ·      Simulate sales performance of new promotion or product discounts

    ·      Document protocol and SOP for the making of new products

    ·      Keep track of the daily/weekly sales of newly launched product and generate daily/weekly sales report for new product based on promotion period

    ·      Prepare memo for product related information including new product launch, change of supplier/packaging, price adjustments etc

    ·      Prepare costing and sales target for new product launch

    ·      Tabulate ingredient information and allergen contents in food product

    ·      Understand and apply nutritional knowledge and dietary requirements in new product development and launch

    ·      Liaise with laboratories and arrange lab tests

    ·      Assist on customer enquiries regarding nutritional and calorie values of products, product ingredients and other product related issues

    ·      In-charge of negotiations with suppliers including cost of raw materials and minimum order quantity.

    ·      Communicate with suppliers to collect information for new product development

    ·      Conduct market research on the latest trends and market price of items in fast food industry and competitors

    ·      Sourcing and evaluate new raw materials and packaging materials that are more cost effective or in line with current requirement

    ·      Liaise with internal departments including operations, IT and logistics to ensure the smooth implementation and launching of new products

    ·      Assist in the ordering of raw materials from suppliers and keep track of the stock balance

    ·      Assist in photoshoot of new product in terms of product ingredients and the appearance of product

    ·      Perform ad-hoc duties assigned by immediate superior

    ·      Review of Food Costing

    Requirements:

    • Minimum 2 years experience in F&B product development
    • Minimum Diploma in any field
    • Knowledge in logistics/procurement is an advantage
    • Able to collaborate effectively with others
    • Self-driven and motivated individuals
  • BUSINESS DEVELOPMENT EXECUTIVE

    Job Type: Full Time

    salary: $2,667 – $4,000 per month

    Sales/Business Development Executive

    Working hours – 8.45am to 5pm (Mon to Fri) , 8.45am to 1pm (Sat)

    • Identify leads and market potential to expand customer base in the F&B/Food Service/HORECA (hotel, restaurant, and catering industry) channel
    • Experienced in F&B/Food Service/HORECA
    • Basic $1400 + Comm (Package min gross $4k and above)
    • Possess Microsoft knowledge
    • Singaporeans only 
  • Project Manager (Electrical Systems)

    Job Description

    The main responsibilities for this position include planning, designing and construction/project management of the high/low voltage power distribution system, electrical building services and power equipment, vertical transport systems, fire alarm system, lighting, and lightning protection for Changi East development. 

    The successful candidate will work closely with the team and consultants to ensure code and regulatory compliance; as well as quality, reliability, resiliency, efficiency, and maintainability of the system. The candidate shall work with multi-disciplinary stakeholders, managing, coordinating, and interfacing for construction implementation to ensure construction is carried out safely, within budget and schedule, to meet the highest quality standards.

    Requirements

    • Good degree in Electrical Engineering.
    • At least 12 years of relevant working experience in:
      • Planning, designing and project management of high/low voltage electrical power distribution systems and building services for large scale infrastructure or commercial development.
      • Mechanical, Electric, Plumbing (MEP) project management experience in large and complex projects.
    • Possess good experience in planning, designing and implementation of high voltage electrical substation and distribution systems.
    • Experience in power monitoring and control systems for electrical systems will be an advantage. 
    • Good knowledge of the design codes and standards for M&E systems.
    • Good written and verbal communication skills.
    • Self-motivated, driven, with assertive and analytical skills.
    • Able to work independently to deliver results. 
    • A good team player and able to handle fast paced projects.
  • (Senior) Executive Assistant, Dept of Surgery,

    About Department and Purpose of the Position

    The Senior Executive Asst / Associate Executive will be responsible to provide administrative and operational support for (1) Operations team for the Department of Surgery and (2) Outreach Programmes and Support Group for National University Centre for Trauma (NUCeT).


    Key Responsibilities

    Primary Responsibilities and Duties

    • Coordinate departmental and team meetings including room booking, blocking of schedules via calendar invites, and arrange for catering requirements when necessary
    • Raise e-Payment for bills and claims for the relevant teams, and fill up the relevant documents for reference or audit purposes
    • Onboarding of new joinees including ID/IT access, setup of laptop/telephone, preparation of workstation including issuance of keys, brief office orientation
    • Offboarding of resigned staff including management of the returned laptop and workstation keys
    • Maintain department’s noticeboard to showcase department activities including announcements and events, to include new photos of celebration as well as the creation and emailing of eDM on the announcement of new staff every quarterly
    • Consolidate workload data for monthly department meetings
    • Perform monthly grid phone checks and consolidate namelist for surgical stakeholders every 6 months for MCI
    • Provide admin support to Service Champion IC including coordinating bi-monthly meetings, collection of awarded certificates, tokens and pins for award presentation at departmental meetings
    • Appointed IT representative keep track and update IT assets in the department
    • Appointed welfare fund IC in the department to track utilisation
    •  Assist with all procurement for non-marcoms related items (for example, office items like photocopier, microwave, fridge, etc (if applicable), or catering for events, etc)
    •  Provide admin support to inpatient team to follow up with internal stakeholders for interim memo for required patients
    • To liaise with internal and external stakeholders to coordinate and consolidate patient education materials for NUCeT related events and programmes
    • To manage and consolidate responses for all email enquiries received for the NUCeT email group

     
    Secondary Responsibilities and Duties

    • Provide admin/operational support as required by Reporting Officer
    • Cross-cover the duties of Executive Assistant / Senior Executive Assistant in his/her absence
       

    Key Requirements

    • Minimum Diploma holder
    • Proficient with MS Word/Excel/Power Point/Outlook
    • Customer service oriented with good communicative and people skills.
    • Ability to work independently and as a team
    • Positive, motivated and able to perform under pressure.
    • Has initiative and able to work independently.
    • Experience in clerical and administrative duties (preferably in healthcare) will be preferred.
  • AP Accountant, Payment Assistant 

    Job Type: Full time

    Salary: $3,500 – $4,500 per month

    General Job Requirements:

    Based in Singapore and reporting to the Asia 5 + ANZ STS Lead of APAC Global Financial Solutions (GFS), this position will be responsible for the delivery of Source to Settle (STS) & Order to Cash (OTC) services mainly focusing on APAC markets (or other markets per business needs).

    The customers for the STS process will be represented by Finance Business Partners of respective markets and will also include the Finance and business users of the process along with suppliers.

    The customers for the OTC process will be represented by the finance of respective markets, commercial finance and commercial operations.

    STS processes include but not limited to handling of supplier’s onboarding requests, PO administration, supplier invoice processing, employees’ expense claims, Corporate Card handling, payment processing, month-end processes for APAC markets.

    OTC processes include but not limited to Customer and Credit Maintenance, Cash Application, Debt Collection, Credit review, Order Management, month-end processes for APAC markets.

    Position Specific Job Requirements:

    • Able to handle STS & OTC processes in a professional manner; ability to follow up and resolve outstanding items and exceptions in a timely basis
    • Contribution to the definition of service standards and continuous management of service level agreements with internal stakeholders and external vendors
    • Contribution to the definition and maintenance of key performance indicators (KPIs) and the establishment of a continuous improvement culture
    • Ensure financial records are in compliance with GAAP. Consistently maintains appropriate internal controls and upholds company policies & procedures including Worldwide Controller’s manual
    • Responsible for the timely preparation of the month end closing procedures for APAC (or other markets per business needs) in high quality
    • Interacts successfully with internal and external auditors by providing timely & accurate data and communication
    • Evaluates processes and recommends & implements process improvements
    • Helps develop, maintain and assess internal controls related to accounting and financial reporting systems
    • Interacts successfully with non-financial personnel; ensure proper training and development objectives are met
    • Excellent interpersonal skills – the ability to work effectively across multiple functions and different cultures
    • Ability to quickly establish credibility with and influence diverse audiences
    • Any ad hoc tasks as assigned
    • Possibility of the scope change due to business needs
    • Potential job rotation

    Knowledge, experience, competencies:

    • 3+ years working experience (experience financial shared services is preferable)
    • Accounting / Finance / Business degree is preferable
    • ACA/ACCA/CPA qualification is preferred
    • Must have a good understanding of accounting principles and practices
    • Experience in interacting with external and internal auditors along with detailed knowledge and experience of SOX Compliance is preferred
    • Working knowledge and experience of SAP or similar ERP product is preferred
    • Proficiency with Microsoft tools (Excel, Outlook, and Word) required.
    • Self-driven with high levels of integrity, excellence and teamwork.
    • Capable of managing multiple priorities simultaneously, working under pressure and to meet strict reporting deadlines
    • Excellent communication and interpersonal skills (oral, written, presentational)
    • Demonstrates teamwork and collaborate approach to work
  • HR/Recruitment Admin Specialist

    Job Type: Contract/Temp

    Salary: $3,000 – $3,800 per month

    Job Scope:

    • Support the onboarding process for new financial representatives
    • Perform background checks and ensure all documents are complete and accurate
    • Work closely with agency leaders, candidates, and vendors to gather and verify information
    • Submit representative registration through internal systems
    • Maintain organised and accurate records
    • Ensure all steps follow company guidelines and compliance standards
    • Help with any other admin or support tasks as needed

    Requirements:

    • Diploma or Degree in Business, HR, or related field
    • Good communication and coordination skills
    • Detail-oriented and organized
    • Comfortable working with systems and Microsoft Office (Excel, Word, Outlook)
    • Singaporeans only

  • Audio Visual Technician

    Job Type: Full time

    Salary: $2,500 – $3,500 per month

    You will collaborate closely with the Production, Technical, and Client Experience Teams to deliver high-quality event experiences, ensuring technical precision and efficiency. Your expertise will contribute to our commitment to excellence, driving client satisfaction with an industry-leading Net Promoter Score (NPS) of 90% or higher.

    If you have hands-on experience in audio-visual production, technical troubleshooting, and live event execution, along with a passion for innovation in event technology, we want you on our team!

    Key Responsibilities of a Senior AV Technician

    • To be able to act as the primary AV lead for certain rostered events.
    • To be able to supervise and mentor junior technicians, providing guidance and hands-on training in AV operations.
    • Lead and delegate tasks effectively to ensure smooth technical execution of events.
    • Collaborate with external vendors and rental partners when additional equipment is required.
    • To be able to diagnose and resolve technical issues in real time during live events, including feedback, signal loss, video playback issues, and network-based AV disruptions.
    • Identify and rectify issues related to signal flow, latency, interference, and system malfunctions.
    • Develop troubleshooting guides and best practices for handling common AVL challenges.
    • To be able to work independently, including leading and/or overseeing the setup and teardow according to event plans and timelines. This includes the booking casual labour/crew when required.
    • To be responsible for the testing and operation of AV equipment, including projectors, LED screens, video walls, video switchers, microphones, speakers, mixers, PA systems, and lighting rigs.
    • Independently operate and manage various consoles, including:
      Audio: Mixing and optimizing live sound for events.
      Video: Managing live feeds, switchers, and playback systems.
      Lighting: Programming and operating lighting consoles for event requirements
    • Conduct pre-event AVL checks to ensure all systems are fully operational and optimized for performance.
    • Review and test client-provided content, flagging any issues and ensuring compatibility with event systems.
    • Conduct pre-event AVL checks to ensure all systems are fully operational and optimized for performance.
    • Review and test client-provided content, flagging any issues and ensuring compatibility with event systems.
    • Assist line manager with assigned tasks and responsibilities.

    The Essentials:

    • Minimally 2 years experience in a Senior AV Technician role with a proven track record.
    • Previous client-facing experience will be preferred.
    • Diploma or Higher NITEC Certification in the following:
      – Audio Engineering, Sound Design
      – Lighting Design
      – AV Technology
      – Event Production/Management
      – Any other related fields of study
      – Prior experience in related fields of work may be considered
    • Good knowledge of video conferencing systems, console operation, LED screens, and AV signal flow.
    • Ability to work flexible hours, including weekends and late nights.
    • Must be able to work at heights and operate rigging systems safely and effectively.
    • Good problem-solving and troubleshooting skills.
    • Strong teamwork and communication skills
    • A start-up attitude – you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
    • We value individuals who are proactive, resilient, and eager to take on new challenges, continuously developing their skills and contributing to the team’s success.
    • Adaptable and eager to learn in a dynamic environment—we’re a growing company with exciting opportunities for innovation and development!

    Key Responsibilities of a AV Technician

    • To assist and be competent in the setup, testing, and operation of AV equipment, including projectors, LED screens, video walls, video switchers. microphones, speakers, mixers, and PA systems.
    • To be proficient in operating various consoles under supervision.
      – Audio
      – Video
      – Lighting
    • Provide on-site technical support for events, troubleshooting AV issues as they arise.
    • Troubleshoot and fix feedback, noise issues, and signal flow problems.
    • Work with the production team to coordinate audio, video, and multimedia integration.
    • Conduct AVL checks to ensure optimal performance for all systems.
    • To test content given by client and flag up if there are any issues.
    • Maintain and organize AVL equipment inventory, ensuring all systems are functional before events.
    • Assist in post-event teardown and ensure proper storage of AVL gear.
    • Assist line manager with assigned tasks and responsibilities.

    The Essentials:

    • Diploma or Higher NITEC Certification in the following:
      – Audio Engineering, Sound Design
      – Lighting Design
      – AV Technology
      – Event Production/Management
      – Any other related fields of study
      – Prior experience in related fields of work may be considered
    • Basic knowledge of video conferencing systems, console operation, LED screens, and AV signal flow.
    • Ability to work flexible hours, including weekends and late nights.
    • Willingness to work at heights and operate rigging systems.
    • Good problem-solving and troubleshooting skills.
    • Strong teamwork and communication skills
    • A start-up attitude – you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
    • We value individuals who are proactive, resilient, and eager to take on new challenges, continuously developing their skills and contributing to the team’s success.
    • Adaptable and eager to learn in a dynamic environment—we’re a growing company with exciting opportunities for innovation and development!
  • Wealth Planning Manager

    Job Type: Full time

    Salary: $3,300 – $4,200 per month

    Job Summary:

    You have our customers’ best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them.

    You see yourself as a companion on our clients’ journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client’s unique needs and requirements.

    You’re self-motivated, and always on the lookout for opportunities to grow – whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks’ products and services and can recommend financial planning solutions that address your customers’ needs. With such drive and tenacity, it’s no surprise that you’re consistently meeting your personal goals and targets.

    Last but not the least, you’re focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures.

    Responsibilities

    • Attending to customers and provide financial advice.

    • Plan out and manage investment policies to achieve clients’ financial goals.

    • Maintain and develop long-lasting relationships with both existing and potential customers.

    • Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities.

    • Increase client base by proactively reaching out to leads from database and setting up appointments with potential clients.

    • Conclude sales through referrals from colleagues.

    • Attend to enquiries from walk-in customers.

    Benefits and Prospect

    -Attractive remuneration and a comprehensive benefits package.

    -Recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.

    -Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.

    -Job scope consist of digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers).

    Requirements:

    Bachelor’s degree from a recognized university or a diploma from a local polytechnic

    -Interested in financial planning or wealth management.