Assistant Facilities Manager

Are you ready to take your facilities management career to the next level? Join a dynamic team where you’ll manage day-to-day operations, implement efficient maintenance strategies, and foster key relationships. This role offers an exciting opportunity to showcase your leadership skills and technical expertise in a challenging and rewarding environment.

What you’ll be doing?

• Team Leadership: Manage a diverse team of in-house Technicians, Technical Officers, and sub-contractors, including scheduling and roster planning for efficient service delivery.
• Maintenance Strategy: Develop and implement preventive and corrective facilities maintenance plans to ensure smooth and efficient operations.
• Relationship Management: Foster strong relationships with team members, vendors, and key stakeholders through effective communication and collaboration.
• Vendor Coordination: Liaise with sub-contractors and vendors to ensure timely and effective maintenance work.
• Issue Resolution: Attend to feedback, complaints, and incidents promptly, submitting detailed reports as required.
• Soft Services Supervision: Assist the Manager in overseeing security, cleaning, landscape, and pest control services.
• Performance Monitoring: Ensure set Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met.
• Contract Administration: Manage service contracts, including cost comparisons and negotiations for renewals or replacements.
• Quotation Management: Prepare and process quotations, including Schedule of Rates (SOR).
• Reporting: Track, monitor, and update maintenance schedules for all soft services, generating comprehensive reports for management meetings.

Who are they looking for?

• Facilities Management Experience: At least 3 years of similar working experience in facilities management, with a strong focus on soft services.
• Educational Background: Diploma or Degree in Facilities Management, Building, Engineering, Real Estate, or an equivalent field.
• Technical Knowledge: Well-versed in Soft Services Facilities Management with a sound understanding of building maintenance practices.
• Operational Excellence: Proven track record in facilities operations and implementing improvements.
• Tech Savvy: Proficient in Microsoft applications and relevant facilities management software.