Branch Head

Job Type: Contract/Temp

Salary: $6,000 – $6,500 per month

Job Responsibilities:

  • Strategic team leadership: Lead and manage a large team of Grant Processing Officers, fostering a positive and cohesive work culture. Provide strong direction, mentoring, and coaching to ensure individual and team performance aligns with organizational goals.
  • People development: Build team resilience, engagement, and capability through regular check-ins and upskilling initiatives
  • Operational oversight: Oversee end-to-end operations of grant application processing, assessments and approvals across multiple schemes, ensuring accuracy and efficiency
  • Compliance & Governance: Uphold robust internal controls and ensure all processes adhere to regulatory requirements, policy guidelines and audit standard
  • Stakeholder collaboration: Engage and coordinate with policy owners to resolve issues and improve processing turnaround time
  • Data analytics & Reporting: Monitor KPIs and processing metrics through regular reporting and dashboards. Leverage advanced excel functions to generate insights for decision-making and operational improvements
  • Service recovery and risk management: Handle escalations and exceptional cases with tact, maintaining fairness and integrity in grant processing

Period:

  • 2 years contract (renewable)
     

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