Audio Visual Technician

Job Type: Full time

Salary: $2,500 – $3,500 per month

You will collaborate closely with the Production, Technical, and Client Experience Teams to deliver high-quality event experiences, ensuring technical precision and efficiency. Your expertise will contribute to our commitment to excellence, driving client satisfaction with an industry-leading Net Promoter Score (NPS) of 90% or higher.

If you have hands-on experience in audio-visual production, technical troubleshooting, and live event execution, along with a passion for innovation in event technology, we want you on our team!

Key Responsibilities of a Senior AV Technician

• To be able to act as the primary AV lead for certain rostered events.
• To be able to supervise and mentor junior technicians, providing guidance and hands-on training in AV operations.
• Lead and delegate tasks effectively to ensure smooth technical execution of events.
• Collaborate with external vendors and rental partners when additional equipment is required.
• To be able to diagnose and resolve technical issues in real time during live events, including feedback, signal loss, video playback issues, and network-based AV disruptions.
• Identify and rectify issues related to signal flow, latency, interference, and system malfunctions.
• Develop troubleshooting guides and best practices for handling common AVL challenges.
• To be able to work independently, including leading and/or overseeing the setup and teardow according to event plans and timelines. This includes the booking casual labour/crew when required.
• To be responsible for the testing and operation of AV equipment, including projectors, LED screens, video walls, video switchers, microphones, speakers, mixers, PA systems, and lighting rigs.
• Independently operate and manage various consoles, including:
  Audio: Mixing and optimizing live sound for events.
  Video: Managing live feeds, switchers, and playback systems.
  Lighting: Programming and operating lighting consoles for event requirements
• Conduct pre-event AVL checks to ensure all systems are fully operational and optimized for performance.
• Review and test client-provided content, flagging any issues and ensuring compatibility with event systems.
• Conduct pre-event AVL checks to ensure all systems are fully operational and optimized for performance.
• Review and test client-provided content, flagging any issues and ensuring compatibility with event systems.
• Assist line manager with assigned tasks and responsibilities.

The Essentials:

• Minimally 2 years experience in a Senior AV Technician role with a proven track record.
• Previous client-facing experience will be preferred.
• Diploma or Higher NITEC Certification in the following:
  – Audio Engineering, Sound Design
  – Lighting Design
  – AV Technology
  – Event Production/Management
  – Any other related fields of study
  – Prior experience in related fields of work may be considered
• Good knowledge of video conferencing systems, console operation, LED screens, and AV signal flow.
• Ability to work flexible hours, including weekends and late nights.
• Must be able to work at heights and operate rigging systems safely and effectively.
• Good problem-solving and troubleshooting skills.
• Strong teamwork and communication skills
• A start-up attitude – you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
• We value individuals who are proactive, resilient, and eager to take on new challenges, continuously developing their skills and contributing to the team’s success.
• Adaptable and eager to learn in a dynamic environment—we’re a growing company with exciting opportunities for innovation and development!

Key Responsibilities of a AV Technician

• To assist and be competent in the setup, testing, and operation of AV equipment, including projectors, LED screens, video walls, video switchers. microphones, speakers, mixers, and PA systems.
• To be proficient in operating various consoles under supervision.
  – Audio
  – Video
  – Lighting
• Provide on-site technical support for events, troubleshooting AV issues as they arise.
• Troubleshoot and fix feedback, noise issues, and signal flow problems.
• Work with the production team to coordinate audio, video, and multimedia integration.
• Conduct AVL checks to ensure optimal performance for all systems.
• To test content given by client and flag up if there are any issues.
• Maintain and organize AVL equipment inventory, ensuring all systems are functional before events.
• Assist in post-event teardown and ensure proper storage of AVL gear.
• Assist line manager with assigned tasks and responsibilities.

The Essentials:

• Diploma or Higher NITEC Certification in the following:
  – Audio Engineering, Sound Design
  – Lighting Design
  – AV Technology
  – Event Production/Management
  – Any other related fields of study
  – Prior experience in related fields of work may be considered
• Basic knowledge of video conferencing systems, console operation, LED screens, and AV signal flow.
• Ability to work flexible hours, including weekends and late nights.
• Willingness to work at heights and operate rigging systems.
• Good problem-solving and troubleshooting skills.
• Strong teamwork and communication skills
• A start-up attitude – you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
• We value individuals who are proactive, resilient, and eager to take on new challenges, continuously developing their skills and contributing to the team’s success.
• Adaptable and eager to learn in a dynamic environment—we’re a growing company with exciting opportunities for innovation and development!