Job Type: Full time
Salary: $3,000 – $3,500 per month
Our client is a leading figure in the banking industry. They are looking for meticulous candidates to support both the Front Office and the Anti-Scam Team in safeguarding customers against financial fraud. This role involves proactive monitoring, customer engagement, and collaboration with various stakeholders to ensure the integrity and security of banking transactions.
Duration- 6 months contract
Location DBS Asia Hub- Changi Business Park
• Assist Front Office with doing a 1st level check on KYC profiles to ensure completeness and accuracy before approval
• Part of DBS Anti Scam Team to review/intercept online banking transaction alerts alerted via surveillance system
• Engage with customer regarding intercepted alerts to establish if customer was being scam
• Assist and advise customer on next course of action if they were being scammed
• Objective is to save and prevent customer from being scammed
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