Job Responsibilities:
– Provide on-site and remote technical support to customers daily, with 24/7 availability.
– Install, calibrate, and maintain chemical feed and monitoring systems.
– Assist with acquiring new customers and supporting their applications.
– Build and maintain strong relationships with key clients, delivering top-notch customer service.
– Conduct chemistry tests, record data, and manage product inventory at customer locations.
– Analyze system performance, interpret data, and suggest solutions for improved operations.
– Ensure safety compliance, including vehicle operation and proper handling of hazardous materials.
Job Requirements:
– Min Nitec/Diploma /Degree in Mechanical Engineering, Chemistry, or related fields.
– At least 1 year of experience in technical support, field service, or a similar role.
– Valid Class 3/3A driving license.
– Comfortable with lifting up to 20kg and working in outdoor conditions.
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