Location: Bukit Merah, Central Region
Job Type: Full time
Salary: $3,000 – $4,000 per month
Job Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Support the sales team with lead generation, appointment setting, pipeline management, preparing quotes, proposals, and sales presentations to customers.
- Assist with sales and marketing initiatives, including trade shows, promotional events and product launches.
- Notifying delivery schedule details & consignment updating to customers and sales staff.
- Resolve customer issues and escalate complex problems to appropriate departments.
- Maintain accurate records of customer interactions, sales activities, and transactions in CRM systems.
- Interfacing with vendors / suppliers and building up relationships
- Coordinate with internal departments, such as system setup, logistics and finance to ensure smooth order processing and delivery to customers.
- Collaborate with Technical team to ensure accurate and detailed product information is provided to clients
- Stay updated on product knowledge, pricing, and promotional offers.
- Work closely with Finance team in outstanding payment follow up.
Job Requirements
- Knowledge of IT products, services and solutions.
Leave a Reply